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Harvard Business School

HBP

Harvard Business School Publishing

I was honored to be invited to write a series of short papers for Harvard Business School Publishing by a former colleague from Inc. magazine, Joshua Macht, after he assumed a key leadership position there in the late 1990’s. Unlike virtually all my other publications, I don’t own any rights to these freelance articles which instead can be purchased directly from Harvard via the links on this page. I understand some of these papers remain hot sellers, particularly my tutorial on Six Sigma, which has been widely cited in other publications.

  • ERPs are one of the fastest-growing segments of the business-software industry. They offer a single system linking together all corporate op...

    01 March, 1999

  • To manage telecommuters effectively, you need to pay special attention to communications skills. But many of the techniques designed for man...

    01 May, 1999

  • Since Motorola introduced Six Sigma in the 1980s, dozens of leading companies have adopted its techniques. Six Sigma is a quality initiative...

    01 June, 1999

  • A recent study showed that many top companies aren’t responding quickly to e-mail inquiries. Whether it’s because they are not e...

    01 August, 1999

  • Good business writing doesn’t have to be time consuming or laborious. This article offers a nine-step plan that can be applied to near...

    01 September, 1999

  • Risk can be the cost of innovation, but it doesn’t have to be. This article discusses how you can maximize innovation and minimize ris...

    01 April, 2002

  • Critiquing past performance often meets with resistance and resentment. That’s a shame, because feedback is the key to unlocking the p...

    01 November, 2002