Feedback in the Future Tense

Harvard Business Publishing

Feedback in the Future Tense

1st November 2002

by Hal Plotkin

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Critiquing past performance often meets with resistance and resentment. That’s a shame, because feedback is the key to unlocking the promise of continuous improvement. So how do you do it without alienating the very employees you want to help? Learn how to switch the conversation with your employees from one about performance to one of change and improvement.

About the Author / Hal Plotkin

hplotkin@plotkin.com

My published work since 1985 has focused mostly on public policy, technology, science, education and business. I’ve written more than 600 articles for a variety of magazines, journals and newspapers on these often interrelated subjects. The topics I have covered include analysis of progressive approaches to higher education, entrepreneurial trends, e-learning strategies, business management, open source software, alternative energy research and development, voting technologies, streaming media platforms, online electioneering, biotech research, patent and tax law reform, federal nanotechnology policies and tech stocks.